Simplified IT Services

Innovation Technology

Strategic Positioning

Digital Transformation

Forward Thinking IT (Innovation Technology) Specialists

Simplified Services

Keeping IT Simple
<strong>Strategy/Consultancy</strong>

Strategy/Consultancy

Fundamentally, we aren’t a general IT company. We are specifically a Strategy company leveraging off our experience within IT which has allowed us become Innovation Technology Specialists.

<strong>Support/Helpdesk</strong>

Support/Helpdesk

With offerings from Basic to Executive within our Managed Services Division, our Helpdesk currently Supports 5000 End Users at our client sites. You may review our off-the-shelf options further down below.

<strong>Cloud/Mobility</strong>

Cloud/Mobility

Through being  Certified, Authorized and Accredited around Services and Solutions related Cloud and Enterprise Mobility, we have the Platform Understanding to help you make the best decision.

<strong>Services/Solutions</strong>

Services/Solutions

Apart from the offerings within our Portfolio, we are also capable of providing bespoke yet proven Platforms to ensure both Operational Capability as well as Business Efficiency

Through being malleable we can gear up or acclimatize easily to the needs of our clients, ensuring efficiency through Service Delivery.

5000

Supported End Users

700

Client Locations

550

Supported Retail Outlets

7

Covered Cities

Delivering on Expectations and Objectives

Project Portfolio

Understanding of Business and Technology

Below please find our Portfolio, through which you may review some of our undertakings and receive context around our Business, Capability and Service Delivery.

Since starting up in 2008; we have established a National Footprint, signed some International Accounts, and have also delivered on a fair bit of Flagship Projects across various industries. There are many more than only the projects below, however we prefer that you contact us so that we may engage directly..

Everyone talks about strategy, as if it were something delivered at the press of a button.

Review our clients, projects and references to ensure that we are capable of having meaningful engagements with your business.

Industry Experience & Understanding

Key Verticals

Ongoing Landscape and Technology Analysis

Digital Transformation

The future is continually growing on us. Therefore, gearing up to being future-ready is of utmost importance to all business.

Digital Transformation is aligning the business of today with the required positioning of the future, while understanding that being future-ready is geared both for a technical and human element. Technology has been a focus area for decades, however it will not be sole focal point in the future. Digital Transformation is thus key for aligning technology and the human element for both internal and external stakeholders.

We are able to provide a multitude of offerings around Digital Transformation, as well as taking it a step further to enhance upon leveraging this transformation to drive extended revenue and value to the business as well.

Digital & Mobility

It is not just adequate any longer for your business to have a Location Based Services (LBS) or Marketing strategy.

LBS is an extensive investment that needs time to build behavior and profiling, then sanitised to identify true value. When spending large amounts on WiFi, there needs to be a component for immediate return for actual value to be realised timeously.

We are able to provide bespoke solutions that could add significant value to your business to drive revenue through a quick turnaround on identifying exact markets, then to compliment it with focused campaigns for extended markets. There are businesses now adopting a LBS or BLE strategy, however, we can introduce an entire 'Basket of Goods' that is comprehensively suited to create multiple propositions which would gear your business both for now and the next several years through a phased approach.

Strategic Consulting

We do not solely focus on ICT, but more so focus on Business Capability.

We invest time into understanding of the business, then look at Strategic Enablement through ICT, as to how there are benefits to be realized not only around ICT, but upwards into the rest of the business. We are Innovation Technology Specialists; through understanding both ICT and Business itself, we are able to not look at ICT as an independent item, but see ICT as an enabler into the business as an investment, instead of ICT as an expense to the business.

Speaking to our capability through mentioning a single reference: We have developed the 5 Year ICT Strategy for 29 x Municipalities around Western Cape, as part of an SLA we've needed to deliver on for Western Cape Local Government.

Unified Data Protection

First and foremost; Data Backups are just not enough. If you are a company solely having only standard Backups in place, or believing - either by yourself or being convinced by your IT Provider - that this is all you need, then you have a problem.

Apart from the norms of undertaking Backups for Disaster Management/Recovery, the threats of today are far beyond the norms. Most threats these days are from inside your Network; users, employees, guests, even you. You require Data, Business Continuity/Protection and Security.

Within this Vertical, our experience has seen us implement Platforms for many Businesses, the most expansive being at ARMSCOR and at the Square Kilometer Array (SKA, Global Telescope Project). We are Simplified Backup.

Solutions Architecture

Solutions Architecture may not always be related to technical specifics. We are able to profile Business Solutions Architecture, whereby we leverage innovation and technology to define the architecture of a solution for your business capability.

Business capability is related to your holistic business, whereby we review the capability of what your bottom line may be, through innovative technology being rolled out that is capable of being seen as an investment, instead of an expense.

It may be the Digital Age, but many businesses are not aware of what they may trully achieve, which is where we can assist. Alongside you, we can collectively put together works of art, interesting innovation technology art.

Cloud Services

Through being Certified, Accredited and Authorized Partners on a multitude of offerings, it has allowed us to strategically analyze and identify the best Platforms for undertaking specific functions, while ascertaining Best Practice Frameworks for various Business Requirements.

Essentially, we have comprehensive understanding around which 'Cloud' Platform would work for which scenario. Cloud is certainly not the panacea related to all your Business Requirements or Objectives, so let us assist you in knowing which Platform you need to 'climb to' and assist you with building the ladder towards reaching the desired outcomes.

We have delivered expansively within the Vertical seen as Cloud; from SAAS, IAAS and/or PAAS Solutions to tailor made bespoke Systems. To some clients, we are the Cloud.

Wireless Enablement

Our WiFi Portfolio bursts at the seams with a history of large-scale and flagship projects which bears testament to our in-house capability and through it our Service Delivery.

As an overview, with too much to mention in a single paragraph within this Vertical: We have Designed and Implemented Wireless Solutions at Flagship Hospitality Sector Sites, at ARMSCOR, a multitude of Private Schools, a Next Generation System at Newlands Rugby Stadium, the new Century City Conference Centre & Hotel et al, then also at/for many Enterprise/Mid-Market/Small Businesses.

We have built a name as go-to specialists within the WiFi space of the IT market for Western Cape. Beyond only Implementations; we have also advised/assisted on WiFi Projects for many other IT Businesses. Thus, we are WiFi.

Enablement

Through strategic direction, we are able to drive operational excellence, return on investment and revenue generation through astute use of innovation technology coupled with strategy. We provide investment value through strategic enablement.

Actualization

Business capability needs to be achieved through actualization of clearly defined direction, which is derived through astute use of insights obtained from a team of innovative thinkers alongside your stakeholders. We provide operational value through strategic actualization.

Alignment

Understanding of only technology is not enough in the market of today, not as defined by us, but as defined through various businesses allowing us to give them holistic value by understanding of a lot more than just technology. We provide holistic value through strategic alignment.

Sustainability

Through delivering across various industries, we obtain insights to trends which enable us to assist customers to make informed decisions based on the market as well as the competitive landscape. We provide value in longevity via guidance for strategic sustainability.

Fundamentally different than the rest of IT businesses; we are a business focusing Innovation Technology, instead on solely Information Technology as most business.

Proactive Management & Maintenance

Standard Support Services

options from basic to executive support

Our off-the-shelf options are built for those interested in a custom Service around Core Support within the SOHO and SME market, who want up to Enterprise class/grade Support, without paying Enterprise rates. Apart from these standard off-the-shelf options, please engage us to put a more specific agreement together tailored to your business.

  • Basic

  • R275

    /month
  • Premium Antivirus
  • 3 Hours Support
  • Reactive Maintenance
  • 15% Discount for On-Site Support

  • Administrative

  • R375

    /month
  • Premium Antivirus
  • 5 Hours Support
  • Proactive Maintenance
  • 20% Discount for On-Site Support

  • Operational

  • R475

    /month
  • Premium Managed Antivirus
  • 7 Hours Support
  • Proactive Maintenance
  • 25% Discount for On-Site Support 

  • Managed

  • R575

    /month
  • Enterprise Managed Antivirus
  • 10 Hours Support
  • Management & Monitoring
  • 30% Discount for On-Site Support

  • Executive

  • R675

    /month
  • Enterprise Managed Security
  •   15 Hours Support
  • Management & Maintenance
  • 40% Discount for On-Site Support

 

While everyone is talking solely about "Cloud Backup" and low costs, they are not informing you of anything else as to why those costs are low.

We leverage off cost effective SSAE and ISO compliant services with AES 128, AES 256, or 448-bit Blowfish encryption, ensuring you are safegaurded in all scenarios.

Experience, Understanding and Acumen

Our Team

Meeting or Exceeding Business Objectives

Our EXCO and Management Teams are collectively made up via 66% of individuals from an ICT background, and 34% across the Private Business and Banking sectors collectively. This balance enables us to understand both IT and Business either individually or as one.

We have a Network Operations Centre (NOC) Team dedicated to Support via Remote Management and Monitoring (RMM), a network of 120 on-road Engineers catering to all Ad Hoc and SLA clients across South Africa right up to Namibia and Botswana, then also a dedicated Sales Team and additionally a dedicated Strategy & Innovation Team.

Digital Transformation is a key driver for you business

Ensure you understand that future-proofing your business is related to both technology and human capital. Engage us for insights around Holistic Digital Transformation.

our clients are the key to our success

Client Feedback

our value is defined through what others have to say

We believe its always best to under-promise and over deliver. Not just a sentiment to what we believe, but rather so a referenced testament as per our clients belief in us.

Bruce Pitso

Ruckus Wireless works alongside Simplified IT Services on Strategic Projects to deliver Technology into various sectors. Simplified IT Services has been a strong Ruckus Partner for many years with many successful projects completed to date. When it comes to Wireless planning and installations, Simplified IT Services has all the required skills to implement and support environments of any size.

Africa Distribution & Business Development Manager, Ruckus Wireless

Mohammed Parker

Simplified IT Services were awarded the most strategic ICT tender to have ever been released by the Department of Local Government. Through the tender, they became the strategic partners of Government and were responsible for the drafting of the official ICT Strategy and its associated Implementation Plans for 29 out of the 30 municipalities that Western Cape comprises of. They delivered through exceeding our expectations and they consistently delivered each phase of the project at least 2 weeks before the deadline dates. The strategy delivered by them across to all of the 29 municipalities was comprehensive and succinct in terms of expressing our departmental objectives. I would advise them to anyone because they are a level 1 BBBEE QSE service provider who can deliver.

Acting CIO, Department of Local Government, Western Cape

Mike Stricker

This letter serves to confirm that MLC has engaged with the services of Simplified-IT to manage all of our IT services from procurement of all required hardware, through to software, inclusive of day-to-day IT support services. Services were initially supplied to our Cape Town office, subsequently expanded to our Johannesburg and Durban and most recently, to our Mauritius office. Services to our offices, including Cape Town, are provided remotely and virtually on demand and we have experienced an absolute of no down-time.

Group CEO, MLC Quantity Surveyors

Michael Dockerill

We have seen the growth first hand of Simplified IT Services since they started up in 2008. At the same time they opened their business account in 2008 with Pinnacle, I too started at Pinnacle. Many years later, it is both their business and I whom have grown together. Today, I am the head of Pinnacle for the Western Cape Region and Simplified IT Services is at the pinnacle of amazing things in the industry. They are a Platinum Partner to our business and we engage them directly on business strategy and positioning of our products, services, and offerings for the Region.

Branch Manager, Pinnacle, Western Cape

Sampie Koster

They are an agile level 1 BEE contributor with exceptional capability in all areas of their businesses. Through dealing with Simplified IT Services we have taken our Information Technology to the next level, yet whilst ensuring that legacy systems are still in place and operational alongside Next Generation Technology. There are many projects that have been undertaken by Simplified IT Services; both WLAN and LAN Infrastructure, Innovative Storage Platforms, Virtual Environment Migration, but it is their exceptional Service Delivery that has always stood out when compared to the rest. They have completed 11 of our largest ICT projects from 2011 to 2016 as part of a 5 year strategy and hopefully with many more to come. I would recommend them to any business interested in dealing with a company who puts Service Delivery first.

Director of IT, Institute for Maritime Technology, ARMSCOR

Derek Friend

In my capacity as ESA Channel Manager at Huawei Enterprise South Africa, I have worked on multiple large projects with Simplified IT Services in South Africa and ICT-enabled solutions, addressing city challenges. Simplified IT have an expansive relationship with a Huawei Distributor spanning a number of years, through which they have assisted/advised enterprises on ICT Strategy and Implemented a multitude of IT/IP projects, with a focus on Municipalities and Smart City solutions using time-efficient, cost-effective systems from the Huawei portfolio. Simplified IT Services have become a strategic partner in the Western Cape region, and continue to work on many firsts for the South African market.

Executive Head, Huawei Enterprise, South Africa

Aslam Rawoot

With branches across South Africa, Namibia and Botswana, we need a competent IT partner who can deliver. We have been a client of Simplified IT Services since 2008 and almost a decade later they continue to deliver on good support services. Our SLA with them requires a high turnaround time and their teams on the ground ensure that those turnaround times are continually met. We will continue doing business with them for as long as possible.

IT Manager, Hertz Rent a Car

Ricardo Pollard

I am an advocate of Simplified IT Services; solely based on my own experience within the industry and having dealt with an array of IT companies through years and in my capacity as the IT Group Manager for Protea Hotels, to which I can say that Simplified IT Services is a highly valued partner to both myself through Marriot Hotel Group. I would advise any company to seek engagement with them as they have value that can be added to any business.

IT Director at The Westin Hotel, Cape Town

Sulaiman Fredericks

I am proud to say that across almost a decade of dealing with Simplified IT Services, they have not once let me or the business down. We do not only engage them for business requests related on ICT, but also engage them as a strategic business partner. There is a vested interest in the relationship with intent that collectively we would be able to take Cape Town Tourism to where it needs to be, across a technology and a business perspective. As tourism for Cape Town is one of the primary economic drivers for the region, we are exceptionally happy with our relationship with Simplified IT Services as one of the most competent business partners within the region.

IT Manager, Cape Town Tourism

A Mobile Strategy is where your primary focus should be. It can define sustainability, productivity and profitibility.

Many businesses make the mistake by trying to impact a change in thinking of their target market, when instead you need to change the behaviour of your target market. We are able to drive this change through leveraging innovation technology.

contact us

0861 (SIMPLY) 746759

With various silos, we can attend to all your IT needs.

You may also send us a message from via the form below for your convenience.

We are passionate about what we do. Speak to any of our staff or clients for a measurable view on our stance of leading from the front.

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”  – Simon Sinek.